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Support Operations

Support Operations covers a broad spectrum of services of the Warren Police Department. Included in this division are all clerical employees and the 911 Communication Center. Together fifteen (15) non-sworn and four (4) sworn employees service these areas.


Although separate, the Support Operations Commander supervises the Traffic Division, Motor Vehicle Maintenance, Animal Control, Training, Information Technology and the Warren Auxiliary Police.


Other areas that fall within the responsibility of this Division are Grant Administration, Records Management, Research & Development, Auxiliary Police Services and servicing the police annual budget.


The Support Operations Commander is the 911 Director for the City of Warren’s 911 Communication Center. He administers the Microsoft network and the mainframe (IBM AS 400) computer as well as the City wide communications systems (Motorola 800 MHz radio). The City of Warren’s 911 Communication Center is the back up system for the Trumbull County 911 Center.


The Warren 911 Communication Center and Trumbull County 911 Center began an upgrade this year for the CAD System, Mobile Reporting and Records Management System. This was completed in late 2012.


During the year, the Warren Police Department Officers received the required training mandated by the Ohio Peace Officers Training Commission.


The Warren Police Department continues to pursue grants that supplement law enforcement. The Support Operations Commander continues to administer the grant programs and continuously searches for new funding opportunities.


The underlying objective of Support Operations is to assist all other divisions within the Police Department in achieving their respective goals. These tasks are necessary to provide the citizens of the City of Warren with the best possible police service available.


Support Operations Personnel

Support Operations Commander: Captain Rob Massucci


Support Operations Supervisor: Sergeant John Wilson

Ofc. Benny Harrell

Office Manager: Shelby Smith
Data Entry Operator: Tracy Hoke
Records Clerk: Deanna Sferra
Records Clerk: Mary Walker