Online and Phone Payment Option
The City of Warren Water Department is pleased to add an additional payment option for customers interested in using their credit cards to pay their bill.
Paymentus Corporation is a third party automated payment service that accepts Visa or MasterCard. You can pay your bill right away, any time any day, 24/7. Paymentus will charge a service fee for each transaction.
How do I access this Service?
Customers should be ready with:
To access the service, either:
Why is there a Service Fee?
Paymentus charges a fee to use their service. The fee covers payment handling and processing charges.
Is the City of Warren Water Department getting any part of the fee?
The City of Warren Water Department does not receive any part of the service fee. Paymentus is an independent company providing a service for the City of Warren Water Department.
Please note: If your account is subject to disconnect or has been disconnected for non-payment, you will need to come in to the office located at 580 Laird Ave. S.E. to make your payment. No online payments are accepted for terminated or disconnected services. Additional reconnection fees may apply if you have been disconnected.
If you need to make a payment arrangement prior to disconnection, please contact customer service at (330) 841-2531.
Direct Debit Option
The City of Warren Water Department is now providing you the opportunity to pay your utility bill by direct debit from either your checking or savings account. There is no fee for this service; however, it will be necessary for you to fill out an application and return it to us twelve days before your next due date.